CalACT | California Association for Coordinated Transportation
Representing Small, Rural, & Specialized Transportation Providers Statewide
Transit and Paratransit Management Certificate Program
Fall 2012 Northern & Southern California
Transit: Northern California Series (Location: Caltrans, Sacramento, CA)
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August 24, 2012 |
Course 1: Effective Communication Skills (Lang) |
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September 7 |
Course 2: Managing the Operation Effectively (Dickey) |
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September 28 |
Course 3: Risk Management and Safety (Diangson) |
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October 5 |
Course 4: Overview of Transit Legislation, Regulation, & Policy (DeMartino) |
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October 19 |
Course 5: Budgeting and Financial Management (Salazar) |
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November 2 |
Course 6: Designing Innovative Organizations (Wagner-Weick) |
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November 16 |
Course 7: Legal Issues in Employee Relations (Brierton) |
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November 30 |
Course 8: Marketing and Customer Service (Barlow) |
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December 7 |
Course 9: Enhancing Leadership Effectiveness (Johnson) |
Transit: Southern California Series (Location: ASI, El Monte, CA)
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August 31, 2012 |
Course 1: Designing Innovative Organizations (Wagner-Weick) |
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September 7 |
Course 2: Budgeting and Financial Management (Salazar) |
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September 28 |
Course 3: Overview of Transit Legislation, Regulation, & Policy (Herron) |
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October 12 |
Course 4: Managing the Operation Effectively (Dickey) |
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October 26 |
Course 5: Legal Issues in Employee Relations (Brierton) |
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November 16 |
Course 6: Effective Communication Skills (Lang) |
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November 30 |
Course 7: Risk Management and Safety (Diangson) |
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December 7 |
Course 8: Marketing and Customer Service (Barlow) |
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December 14 |
Course 9: Enhancing Leadership Effectiveness (Johnson) |
- Any transit and paratransit employees who wish to become supervisors or managers
- Current managers, department heads and new hires who have little or no formal management training or experience in public transit and paratransit
- Existing managers who would like to enrich their management skills
Program Benefits
The nine courses in this program provide key management and industry essentials for transportation professionals. You will gain a thorough understanding of what it takes to be a successful transportation manager. You will learn basic principles of management, marketing, risk management, human resources, operations, budgeting and leadership. You will see how transit systems can be designed, operated and monitored to enhance performance. You will enhance your skills, abilities and knowledge as a manager in the transit industry which will allow you to have a greater impact on the financial well-being of your organization.
As a participant, you must attend eight of the nine courses to receive a Transit and Paratransit Management Certificate from the University of the Pacific Westgate Center for Management Development. Completion of all nine courses earns you six Continuing Education Units (CEUs). The quality of the instructors is uniformly excellent. Class size is limited, so participants have a chance to interact with each other and with the course leaders.