CALACT | California Association for Coordinated Transportation

Representing Small, Rural, & Specialized Transportation Providers Statewide

Jul 16-17, 2018
San Diego Metropolitan Transit System IAD Ram Building Training Classroom 100 16th Street, San Diego, C, San Diego, CA

CCTM: The Measure of Community Transit Excellence

Register Today

The best community transportation managers in the country have the initials “CCTM” after their name. They have proven their excellence by becoming recognized as Certified Community Transit Managers. CCTM status marks the greatest performance and highest efficiency in the community transportation industry; it is proof of the ability to manage a comprehensive and dynamic community transportation system.

To become a CCTM, a person must submit an application documenting their experience and accomplishments, and must pass a comprehensive written examination. The examination addresses five knowledge areas: (1) human resources management, (2) financial management, (3) operations management, (4) transit development, and (5) procurement and contracting.

CCTM Eligibility

Before taking the certification examination, a person must meet certain eligibility criteria. These include demonstrating that the applicant has:

• served in a managerial or supervisory capacity at an organization providing community transit services, either at the time of application or within the five years immediately preceding the application date; and

• completed forty hours’ training covering at least four of the five examination topic areas within the four years immediately preceding the application date (except for CCTM applicants with more than five years’ experience, who may document 20 hours’ training in three areas and detailed on-the-job experience in two other areas).

Professional references must be provided and appropriate fees paid before the applicant may take the CCTM examination.

Maintaining CCTM Status

Once granted, a person’s CCTM status lasts for three years. At the end of three years, a CCTM must apply for recertification. No examination is necessary. However, the CCTM must continue to be employed in a transit or transit-related managerial position, and must have completed at least 20 hours of continuing education covering 4 of the knowledge areas during the three years of CCTM status.

Preparing for the CTAA Management Certification Test: A CCTM Study Course

CTAA offers a two-day training class, Preparing for the CTAA Management Certification Test. While not a prerequisite to the CCTM examination, many people have found this course to be an invaluable preparation for the exam. This course reviews all the management skills covered in the CCTM exam, and is taught by one of CTAA’s skilled trainers. Examinations to become a Certified Community Transit Manager (CCTM) are offered several times each year at a variety of locations, including the CTAA annual Expo which will be held June 11 – 12, 2018 in Pittsburg, Pennsylvania.

For more information on examination/workshop opportunities, please visit our training calendar at

The best results come from taking this course one or two months prior to an examination date. CTAA can work with state departments of transportation, transit associations, or other organizations to bring this training to a location where a CCTM exam is scheduled to be administered, or to any other location where there is sufficient demand.

You must apply to take the course and the examination. Applications will be available by May 25th and must be submitted to for CTAA review no later than June 25th, 2018.

To schedule a study course, receive a CCTM application package, or for any other information on the CCTM program, contact Len Cahill 202.415.9653

Tested for accessibility compliance for WCAG or Section 508 with CynthiaSays™